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Putting the HUMAN back in Human Resources
This is the third post in our series: What does HR Really Stand For: Human Resources or Human Remains? As I thought through this series, I reached out Kevin Kennemer because I knew that he had both...
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Leadership 201
Have you ever wondered what Leadership 201 is all about? I did. In fact, this question was the driving force in my decision to pursue the study of leadership in a graduate program. Although I could...
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Can You Delegate Leadership?
I’m sitting here on my couch in my pajamas nursing a cold, wondering who is going to write this post for me. No one but me, that’s who. But it got me thinking… when you are not available to lead, who...
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Positive Communication Leads to a Culture of Innovation
The word innovation has become ubiquitous. Just because something is new – whether it’s a mission statement, product, service, or business—doesn’t mean it deserves to proclaim itself innovative....
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This Seems Like a Lot of Work For a Free Banana
Brian Sooy helped me raise my voice when I started on my own. His voice is powerful. So please read this post and his book, Raise Your Voice: A Cause Manifesto, if you want to change your...
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Are You a Spoilsport or a Spirit Booster?
When your employees offer ideas, your response can make or break your organization. You don’t have time for everything. There’s a lot at stake right now, and your boss is breathing down your neck. Your...
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Building Blocks for a Customer-Centric Culture
We were meeting with the CEO of a successful chemical company. Known for good service, the company’s leadership recognized that remarkable service was vital to their competitive advantage. Price and...
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What will they say when you’re gone?
As family conversations sometimes go, out of the blue someone mentioned Aunt Dolly’s noodles. You could tell by the lull in the conversation and the smiles on faces that people were remembering how...
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Take Charge of Your Career Like a Boss
I train a lot of managers. One thing we cover is to NOT take for granted what employees understand about their jobs. You’ve probably heard me preach about the importance of one-on-one meetings and how...
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Are You Getting an A in Social Excellence?
Social Excellence [n]: A state of perpetual generosity, curiosity, positivity, and openness to limitless possibility. A desire to intentionally connect with others. The ability to engage in deep,...
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